Error in some options since I did Backup+Restore

[pblancopresa]

Several weeks ago I changed PC with the consequent restore of the PT4 database, all correct except for a few very rare details:

I have all the quick filters from before the backup, but if I create a new one, it's not saved. It saves me well until I close PT4 and open it again, which already disappears, I have to create it, export it and import it every time I restart the tracker.

The same thing happens if I change some configuration like the layout of the HUD in a poker client, it doesn't save if I modify it, it always returns to the version of the day of the Backup.

Another thing, that has already bothered me a little is that I can't see the Hud of Hero, I do everything as always but when I choose "Everyone" in Edit Hud Profiles, it doesn't show it, and when I come back it appears marked "Everyone but Hero"

All a bit strange, but it happens since the PC migration and I suspect it has something to do with the Backup+Restore I did...

Thank you in advance

[Flag_Hippo]

If your changes are not saving that sounds like a Windows permissions issue. Make sure you are running things as an administrator and that your PokerTracker 4 folder has the correct permissions:

C:\Users\{Windows Login}\AppData\Local\PokerTracker 4

If you are unable to resolve that or need further assistance please open a Support Ticket.

[pblancopresa]

Thank you for your reply. All the permissions seems ok and I always start PT4 as administrator.

I've just opened a support ticket