HUD not updating for one player

Questions and discussion about PokerTracker 4 for Windows

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HUD not updating for one player

Postby CtrlFreak17 » Mon Oct 26, 2020 8:36 am

One player's stats aren't updating on the table (their HUD isn't showing). All other players (including myself) is working fine as normal. When the player goes to SD you can see their hand and equities at each street. But still no active HUD.
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Re: HUD not updating for one player

Postby Flag_Hippo » Mon Oct 26, 2020 12:56 pm

Presumably this is for one player at any table rather than a specific player you have encountered? What site is this on? What gametype? If you are playing on iPoker then unfortunately they don't specify the table size so if you're playing an 8-max table you will need to use the PT-icon at the top of the table to 'Treat as 8-max'. The missing HUD might also be underneath another players so try moving those to see if you can find it otherwise it's possible it's outside the visible HUD layer so you can try extending that layer and dragging the HUD back as follows:

1. Start PokerTracker 4.

2. Select "File > Open User Data Folder"

3. Close PokerTracker 4.

4. In the window that opened go to the Config folder and open the "PokerTracker.cfg" file in Notepad.

5.Find the section labelled [Hud] and add a line straight after that like this:

[Hud]
CoverOverlap=300

6. Save the change and restart PokerTracker 4. If you see the missing HUD you can now drag it back, save the layout and reverse the changes above (or extend the overlap value if you didn't see it).
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