ERRO AO LOGAR

Questions and discussion about PokerTracker 4 for Windows

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ERRO AO LOGAR

Postby guicontii » Tue Jan 19, 2021 6:49 am

Bom dia, estou tendo esse problema ao entrar no PT4, alguem sabe resolver??
Não sei que dados coloco nessa login, sempre da erro ao tentar conectar.
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Re: ERRO AO LOGAR

Postby Flag_Hippo » Tue Jan 19, 2021 7:57 am

Is this a new install of PokerTracker 4 or was everything working OK until now? Locate and delete the postmaster.pid file if it is present (not "postmaster.opts" which may be there too). You can find that file in C:\Program Files\PostgreSQL\9.3\data\ although you may have a different PostgreSQL version (e.g. 8.4, 9.0) or have it installed in a custom location. Once it's deleted, reboot and try starting PokerTracker 4 again. If that does not help then click your Windows Start button then type the following command:

services.msc 

and click on it when it appears. Do you see the PostgreSQL service in the list? Is it started, or can you start it? If the PostgreSQL service is listed but not starting then open the Event Viewer (in the same way - if you type 'event' you should see it). In the top left section, expand "Windows Logs" and click on "Application". Do you see any recent errors in the top center section for PostgreSQL? If you do let us know what they say.
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