Slow performance

Questions and discussion about PokerTracker 4 for Windows

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Slow performance

Postby CaballoBlanco » Mon Jan 25, 2021 7:27 am

Dear Community, is anyone else struggeling with PT4 performance since the latest update (v4.15.28)? PT4 takes several minutes to start and hangs itself for another 3-4 min when switching through columns like results->my reports. When playing poker it slows all poker clients so that it is almost not pülayable anymore. Can anyone advice what to do to fix it? It was running smoothly for the last two years and no other changes have been made to the system.
CaballoBlanco
 
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Re: Slow performance

Postby Flag_Hippo » Mon Jan 25, 2021 12:17 pm

Please send a log file that has recorded this issue to us in a Support Ticket so we can see what's happening here:

Guide: How to Create & Submit a PokerTracker4.log File
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