PokerTracker

Hello,

My Ignition Hand Grabber isn't working anymore. Checked my subscription and it said it was cancelled(???). As it was only 2 months left I bought a new subscription but still it isn't working. I see no status anymore in the "PokerTrackerApps" tab but I do see Ignition HG is enebled. Downloading hands still works fine, only my HUD isn't.

krushhead wrote:Checked my subscription and it said it was cancelled(???).

Cancelling the subscription via your account only turns off the automatic renewal - access to the Ignition Hand Grabber would remain in place until the original expiry date.

krushhead wrote:As it was only 2 months left I bought a new subscription but still it isn't working. I see no status anymore in the "PokerTrackerApps" tab but I do see Ignition HG is enebled. Downloading hands still works fine, only my HUD isn't.

Download and install PokerTracker 4 again via the link below and make sure to run the installer file with the Ignition client closed:

Download PokerTracker 4

When that's done start PokerTracker 4, click 'Play Poker -> Get Hands While Playing' then start your Ignition client and try things out again.

Sorry for not replying yet but it works.THANKS!!

No problem. Pleased to hear it and thanks for confirming.